Introduction

Car Keys Direct (referred to as "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and store your personal information, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using our website www.carkeysdirect.com.au ("Website"), you agree to the terms of this Privacy Policy.

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What Personal Information We Collect

We collect personal information directly from you when you interact with us via:

• Contact Us Form: name, email address, and enquiry details.

• Get Instant Quote Form: name, email address, phone number, car make, model, VIN number, registration number, suburb, and other relevant information related to your service request.

We only collect personal information that is necessary to provide you with our services.

 

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide you with a quote and deliver our car key and locksmith services;

• To communicate with you regarding your enquiry or booking;

• To respond to your questions, feedback, or requests.

We do not use your personal information for direct marketing purposes without your consent.

 

How We Store and Protect Your Information

Our Website is hosted on the Wix platform, which uses industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your information.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

 

Disclosure of Personal Information

We value your privacy and confidentiality. We do not sell, rent, or share your personal information with third parties. All work is performed by our own team at Car Keys Direct.

We may disclose your information if required by law or to protect our legal rights.

 

Access to and Correction of Your Information

You have the right to access the personal information we hold about you and to request corrections if necessary. To make a request, please contact us using the details provided below.

 

Website Analytics and Cookies

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. Cookies do not capture personal information. You can disable cookies via your browser settings.

 

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

 

Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this Privacy Policy, please contact us:

Car Keys Direct
Sunshine Coast, Queensland, Australia
Email: transponderkey@gmail.com
Phone: 07 5493 4844 / 0475 000 100

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